Shopping around for the right garage door specialist can be difficult, especially since a garage door is a significant investment to put into your home. Here are six questions you should be sure to ask any garage door specialist you are considering hiring.
How long have you been in business?
Several years of experience is always essential when shopping for the right garage door specialist. Not only does it guarantee better service, but it also increases the chances of your specialist being around later on when you need a quick repair (under warranty if there is one).
Are you licensed?
Did you know that a garage door specialist must be licensed in their state? Licensing laws vary by state, but generally a specialist must prove their knowledge of a variety of construction and safety laws in order to obtain a license. Beyond asking the garage door specialist directly, you can always check the Utah Division of Occupational and Professional Licensing to verify that a specialist is licensed.
Do you have any additional certifications?
A truly great specialist will have additional certifications that demonstrate they are a professional and reputable specialist. In the world of garage doors, for example, you can see if they are certified by the International Door Association and IDEA. In Utah, you can check and see if a company is Gephart approved.
Who are your suppliers?
Asking a garage door specialist about their suppliers gives you a chance to take a more in-depth look at what your garage door options will be. You can explore the websites of the various suppliers to see what collections they offer, find something you like, and then check with the specialist to see if it’s something they can install on your home.
May I have a list of references?
A list of references is a great tool for gauging customer satisfaction. Use a list of references to contact former customers and ask them how they felt about the garage door specialist’s service and professionalism.
What kind of warranty do you offer?
It’s important to understand what kind of service you can expect long after the garage door specialist completes your door installation or repair. Ask the garage door specialist what kind of warranty they offer, be it a service plan, warrantee, or guarantee of some sort.